ISO 9001:2015 QUALITY MANAGEMENT SYSTEM POLICY VERSION 4

MADERERA LOS ROBLES SRL is a company dedicated to the manufacture of different types of wooden pallets of various species. To ensure the effectiveness of our processes, we maintain a Quality Management System under the guidelines of the ISO 9001:2015 standard, through which we commit to:

• Provide our clients with quality products according to their technical specifications, established requirements, legal and regulatory requirements and other interested parties.
• Promote the effectiveness of work processes and our management system in order to achieve continuous improvement (*).
• Achieve customer satisfaction by meeting their needs and aiming to meet their expectations.